+44(0)1293 220659 Mon-Fri 08h00-16h00

Postage & Parcelling


PLEASE NOTE:

  • We will expedite your order with every best intention of minimizing delivery time, we will not however guarantee next day delivery.
  • Our aim is to provide a same day dispatch with orders received before 14h30 (except for Saturday & Sunday).

Free Postage & Parcelling:

Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.


EUROPE/INTERNATIONAL CUSTOMERS:

  • International deliveries are available, if your country is not listed at checkout please email us.
  • International packages are subject to Customs Checks & Import Charges.
  • Import charges can include:
    • Import Duties
    • VAT / GST
    • Carrier/Courier clearance charges (brokerage charges)
    • Our prices (and quotations) will not include the import charges, these charges will be for the consignee/addressee to settle
  • Quotations are easy, select your items as normal, at checkout click 'country not listed' from the country select dropdown box and please complete address details as accurately as possible.

UK Deliveries:

  • our aim is same day dispatch provided you place your order before 14h30 on the day of order and excludes Saturdays & Sundays
  • we always advise on allowing at least 2-3 days for package delivery
  • free postage and parcelling is based on totals excluding 20% VAT and excluding the P&P fee.
  • £ 2.08 exc. VAT for Royal Mail Tracked 48®
    • orders exceeding £90.00 will receive free P&P (2-3 day delivery aim)
  • £ 3.33 exc. VAT for Royal Mail Tracked 24®
    • orders exceeding £100.00 will receive free P&P (1-2 day delivery aim)
  • £ 6.00 exc. VAT for Royal Mail Special Delivery Guaranteed by 1pm®
    • orders exceeding £130.00 will receive free P&P
  • £ 20.50 exc. VAT for Royal Mail Special Delivery Guaranteed by 9am®
    • orders exceeding £400.00 will receive free P&P
  • Special Delivery Guaranteed services are not 'Guaranteed Saturday' deliveries

Dispatching orders:

  • please place your order as early as possible
  • we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h30
  • after 14h30 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
  • all orders placed on Saturday will be mailed on Monday

OUR STOCKS ARE GENUINE & MAILED FROM THE UK


For orders outside the UK and EUROPE:

If you live outside EUROPE please email our office before making a purchase (use our 'Contact Us' web page for emailing).

Alternatively, you can choose 'country not listed' from the YOUR CART web page:

  • complete an order with the items you require
  • from our 'Your Cart' page click the country drop down list
  • scroll right to the bottom of list
  • click 'country not listed'
  • your order will be submitted to us for a shipping quotation
  • please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed

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