+44(0)1293 220659 Mon-Fri 08h00-16h00

Postage & Parcelling


WISHING EVERYONE A FABULOUS & FESTIVE

MERRY CHRISTMAS AND NEW YEAR

We are closed:

  • 25 December 2018
  • 26 December 2018
  • 28 December 2018
  • 31 December 2018
  • 01 January 2019
  • 02 January 2019

Our sales desk will not be taking calls on these dates. We will however endeavour to answer all incoming emails logged via our 'Contact Us' webpage. There will also be no package dispatch on these dates. Thank you kindly.


PLEASE NOTE:

Although we will expedite your order with all best intention of minimizing delivery time, we will not guarantee next day delivery. Our aim is to provide a same day dispatch with orders received before 14h00 (except for Saturday).


Free Postage & Parcelling:

Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.


UK orders:

  • our aim is next day delivery (provided you place your order before 14h00 on the day of order)
  • we advise on allowing 2-3 days for package delivery
  • For orders exceeding 2kg in weight we will use Parcelforce Worldwide
  • £ 5.00 exc. VAT for Royal Mail Signed For 1st Class; orders exceeding £115.00 will receive free P&P
  • £ 8.00 exc. VAT for Royal Mail Special Delivery by 1pm; orders exceeding £130.00 will receive free P&P

EU orders:

  • Please allow 4-5 days for package delivery
  • our standard EU mailing service is 'Royal Mail International Tracked & Signed'
  • else we will use 'Royal Mail International Signed' (where Tracking is not available)
  • For orders exceeding 2kg in weight we will use Parcelforce Worldwide
  • £ 10.00 exc. VAT for Royal Mail International Tracked & Signed; orders exceeding £130.00 will receive free P&P
  • £ 10.00 exc. VAT for Royal Mail International Tracked (where Tracked & Signed is not available); orders exceeding £130.00 will receive free P&P

Dispatching orders:

  • please place your order as early as possible
  • we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h00
  • after 14h00 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
  • all orders placed on Saturday will be mailed on Monday

OUR STOCKS ARE GENUINE & MAILED FROM THE UK


For orders outside the UK and EU

If you live outside the EU please email our office before making a purchase (use our 'Contact Us' web page for emailing).

Alternatively, you can choose 'country not listed' from the YOUR CART:

  • complete an order with the items you require
  • from our 'Your Cart' page click the country drop down list
  • scroll right to the bottom of list
  • click 'country not listed'
  • your order will be submitted to us for a shipping quotation
  • please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed