Postage & Parcelling

PLEASE NOTE:

Although we will expedite your order with all best intention of minimizing delivery time, we will not guarantee next day delivery. Our aim is to provide a same day dispatch with orders received before 14h00 (except for Saturday).

UPDATE: 19 May 2020

COVID-19 / Corona Virus Update

customers should be aware that delays will be experienced in package delivery
these delays will be the result of the Covid-19 virus outbreak and the resulting disruption to transport networks both on the ground and in the air
effecting the UK, EU and non-EU countries
Royal Mail Special Delivery Guaranteed by 1pm is also now effected, we can therefore not guarantee next day delivery
Royal Mail Special Delivery Guaranteed by 9am also now impacted by delays; no longer a guaranteed next day delivery
Royal Mail remains open for business
The postal service is regarded a key part of the UK’s infrastructure
Package dispatching continues as long as the postal service is operating

Free Postage & Parcelling:

Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.

UK orders:

our aim is next day delivery (provided you place your order before 14h00 on the day of order)
we advise on allowing 2-3 days for package delivery
For orders exceeding 2kg in weight we will use Parcelforce Worldwide
£ 5.00 exc. VAT for Royal Mail Signed For 1st Class; orders exceeding £115.00 will receive free P&P
£ 8.00 exc. VAT for Royal Mail Special Delivery by 1pm; orders exceeding £130.00 will receive free P&P

EUROPE & Other:

please allow 4-5 days for package delivery (this is the Royal Mail delivery aim and is dependent on Customs checks)
either Royal Mail International 'Tracked' or Royal Mail International 'Tracked & Signed'
for orders exceeding 2kg in weight we will use Parcelforce Worldwide
our charges for P&P to Europe (& other) will depend on country
please carefully select your country from the 'Country' drop-down box on the 'Your Cart' page
free P&P applies to orders exceeding a certain amount, this also varies from country to country

Dispatching orders:

please place your order as early as possible
we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h00
after 14h00 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
all orders placed on Saturday will be mailed on Monday

OUR STOCKS ARE GENUINE & MAILED FROM THE UK

For orders outside the UK and EUROPE

If you live outside EUROPE please email our office before making a purchase (use our 'Contact Us' web page for emailing).

Alternatively, you can choose 'country not listed' from the YOUR CART:

complete an order with the items you require
from our 'Your Cart' page click the country drop down list
scroll right to the bottom of list
click 'country not listed'
your order will be submitted to us for a shipping quotation
please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed