+44(0)1293 220659 Mon-Fri 08h00-16h00

Postage & Parcelling


Although we will expedite your order with all best intention of minimizing delivery time, we will not guarantee next day delivery. Our aim is to provide a same day dispatch with orders received before 14h00 (except for Saturday).

UPDATE: 19 May 2020

COVID-19 / Corona Virus Update

  • customers should be aware that delays will be experienced in package delivery
  • these delays will be the result of the Covid-19 virus outbreak and the resulting disruption to transport networks both on the ground and in the air
  • effecting the UK, EU and non-EU countries
  • Royal Mail Special Delivery Guaranteed by 1pm is also now effected, we can therefore not guarantee next day delivery
  • Royal Mail Special Delivery Guaranteed by 9am also now impacted by delays; no longer a guaranteed next day delivery
  • Royal Mail remains open for business
  • The postal service is regarded a key part of the UK’s infrastructure
  • Package dispatching continues as long as the postal service is operating

Free Postage & Parcelling:

Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.

UK orders:

  • our aim is next day delivery (provided you place your order before 14h00 on the day of order)
  • we advise on allowing 2-3 days for package delivery
  • For orders exceeding 2kg in weight we will use Parcelforce Worldwide
  • £ 5.00 exc. VAT for Royal Mail Signed For 1st Class; orders exceeding £115.00 will receive free P&P
  • £ 8.00 exc. VAT for Royal Mail Special Delivery by 1pm; orders exceeding £130.00 will receive free P&P

EUROPE & Other:

  • please allow 4-5 days for package delivery (this is the Royal Mail delivery aim and is dependent on Customs checks)
  • either Royal Mail International 'Tracked' or Royal Mail International 'Tracked & Signed'
  • for orders exceeding 2kg in weight we will use Parcelforce Worldwide
  • our charges for P&P to Europe (& other) will depend on country
  • please carefully select your country from the 'Country' drop-down box on the 'Your Cart' page
  • free P&P applies to orders exceeding a certain amount, this also varies from country to country

Dispatching orders:

  • please place your order as early as possible
  • we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h00
  • after 14h00 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
  • all orders placed on Saturday will be mailed on Monday


For orders outside the UK and EUROPE

If you live outside EUROPE please email our office before making a purchase (use our 'Contact Us' web page for emailing).

Alternatively, you can choose 'country not listed' from the YOUR CART:

  • complete an order with the items you require
  • from our 'Your Cart' page click the country drop down list
  • scroll right to the bottom of list
  • click 'country not listed'
  • your order will be submitted to us for a shipping quotation
  • please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed