Postage & Parcelling
PLEASE NOTE:
We will expedite your order with every best intention of minimizing delivery time, we will not however guarantee next day delivery. Our aim is to provide a same day dispatch with orders received before 14h00 (except for Saturday & Sunday).
EUROPE/INTERNATIONAL CUSTOMERS:
- European services are temporarily suspended (except Rep. of Ireland, Norway & Switzerland)
- International packages are subject to Customs Checks & Import Charges
- Import charges can include:
- Import Duties
- VAT
- Carrier/Courier clearance charges (brokerage charges)
Free Postage & Parcelling:
Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.
UK Deliveries:
- our aim is same day dispatch (provided you place your order before 14h00 on the day of order and excludes Saturdays & Sundays)
- we always advise on allowing at least 2-3 days for package delivery
- £ 3.33 exc. VAT for Royal Mail Tracked 48®
- orders exceeding £115.00 will receive free P&P (2-3 day delivery aim)
- £ 4.58 exc. VAT for Royal Mail Tracked 24®
- orders exceeding £125.00 will receive free P&P (1-2 day delivery aim)
- £ 7.50 exc. VAT for Royal Mail Special Delivery Guaranteed by 1pm®
- orders exceeding £135.00 will receive free P&P
- £ 17.00 exc. VAT for Royal Mail Special Delivery Guaranteed by 9am®
- orders exceeding £400.00 will receive free P&P
- Special Delivery Guarnteed are not guaranteed Saurday deliveries
EU Deliveries:
- delivery to EU countries is generally 3-5 working days
- random Security checks are carried out by Customs throughout the EU and can cause delay
- we use Royal Mail for packages under 2kg in weight
- we use Parcelforce Worldwide Couriers for packages exceeding 2kg
- our charges for P&P to the EU will depend on country
- please carefully select your country from the 'Country' drop-down box on the 'Your Cart' page
- free P&P applies to orders exceeding a certain amount, this also varies from country to country
- all international packages are subject to Customs Checks & Charges at port-of-call, these 'import' charges are for the customer to collect
Deliveries Outside the EU:
- deliveries outside of the EU is generally 5-7 working days
- Customs & Excise charges at port of call are for the customer to collect/settle
- we clearly state that our prices do not include for any Customs & Excise charges levied on the package
- we use Royal Mail for packages under 2kg in weight
- we use Parcelforce Worldwide Couriers for packages exceeding 2kg
- our charges for P&P will depend on country
- please carefully select your country from the 'Country' drop-down box on the 'Your Cart' page
- free P&P applies to orders exceeding a certain amount, this also varies from country to country
- all international packages are subject to Customs Checks & Charges at port-of-call, these 'import' charges are for the customer to collect
Dispatching orders:
- please place your order as early as possible
- we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h00
- after 14h00 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
- all orders placed on Saturday will be mailed on Monday
OUR STOCKS ARE GENUINE & MAILED FROM THE UK
For orders outside the UK and EUROPE:
If you live outside EUROPE please email our office before making a purchase (use our 'Contact Us' web page for emailing).
Alternatively, you can choose 'country not listed' from the YOUR CART web page:
- complete an order with the items you require
- from our 'Your Cart' page click the country drop down list
- scroll right to the bottom of list
- click 'country not listed'
- your order will be submitted to us for a shipping quotation
- please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed