Postage & Parcelling

PLEASE NOTE:

Although we will expedite your order with all best intention of minimizing delivery time, we will not guarantee next day delivery. Our aim is to provide a same day dispatch with orders received before 14h00 (except for Saturday).

UPDATE: 12 August 2020

COVID-19

continues to hamper the lead-times on delivery of packages both UK and International
reduced air travel throughout the EU means the majority of EU packages are being moved by road
we do recommend that UK customers use the Royal Mail Special Delivery service for urgently required orders
Special Delivery is receiving priority over Signed For 1st Class

Free Postage & Parcelling:

Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.

UK orders:

our aim is next day delivery (provided you place your order before 14h00 on the day of order)
we advise on allowing 2-3 days for package delivery
For orders exceeding 2kg in weight we will use Parcelforce Worldwide
£ 5.00 exc. VAT for Royal Mail Signed For 1st Class; orders exceeding £115.00 will receive free P&P
£ 8.00 exc. VAT for Royal Mail Special Delivery by 1pm; orders exceeding £130.00 will receive free P&P

EUROPE & Other:

please allow 4-5 days for package delivery (this is the Royal Mail delivery aim and is dependent on Customs checks)
either Royal Mail International 'Tracked' or Royal Mail International 'Tracked & Signed'
for orders exceeding 2kg in weight we will use Parcelforce Worldwide
our charges for P&P to Europe (& other) will depend on country
please carefully select your country from the 'Country' drop-down box on the 'Your Cart' page
free P&P applies to orders exceeding a certain amount, this also varies from country to country

Dispatching orders:

please place your order as early as possible
we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h00
after 14h00 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
all orders placed on Saturday will be mailed on Monday

OUR STOCKS ARE GENUINE & MAILED FROM THE UK

For orders outside the UK and EUROPE

If you live outside EUROPE please email our office before making a purchase (use our 'Contact Us' web page for emailing).

Alternatively, you can choose 'country not listed' from the YOUR CART:

complete an order with the items you require
from our 'Your Cart' page click the country drop down list
scroll right to the bottom of list
click 'country not listed'
your order will be submitted to us for a shipping quotation
please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed