Postage & Parcelling
Although we will expedite your order with all best intention of minimizing delivery time, we will not guarantee next day delivery. Our aim is to provide a same day dispatch with orders received before 14h00 (except for Saturday).
UPDATE: 19 May 2020
COVID-19 / Corona Virus Update
- customers should be aware that delays will be experienced in package delivery
- these delays will be the result of the Covid-19 virus outbreak and the resulting disruption to transport networks both on the ground and in the air
- effecting the UK, EU and non-EU countries
- Royal Mail Special Delivery Guaranteed by 1pm is also now effected, we can therefore not guarantee next day delivery
- Royal Mail Special Delivery Guaranteed by 9am also now impacted by delays; no longer a guaranteed next day delivery
- Royal Mail remains open for business
- The postal service is regarded a key part of the UK’s infrastructure
- Package dispatching continues as long as the postal service is operating
Free Postage & Parcelling:
Is calculated excluding VAT and excluding the P&P charge - aka 'Sub-Total' on YOUR CART page.
- our aim is next day delivery (provided you place your order before 14h00 on the day of order)
- we advise on allowing 2-3 days for package delivery
- For orders exceeding 2kg in weight we will use Parcelforce Worldwide
- £ 5.00 exc. VAT for Royal Mail Signed For 1st Class; orders exceeding £115.00 will receive free P&P
- £ 8.00 exc. VAT for Royal Mail Special Delivery by 1pm; orders exceeding £130.00 will receive free P&P
EUROPE & Other:
- please allow 4-5 days for package delivery (this is the Royal Mail delivery aim and is dependent on Customs checks)
- either Royal Mail International 'Tracked' or Royal Mail International 'Tracked & Signed'
- for orders exceeding 2kg in weight we will use Parcelforce Worldwide
- our charges for P&P to Europe (& other) will depend on country
- please carefully select your country from the 'Country' drop-down box on the 'Your Cart' page
- free P&P applies to orders exceeding a certain amount, this also varies from country to country
- please place your order as early as possible
- we will endeavour to dispatch your order same day if your order is received (with payment confirmation) before 14h00
- after 14h00 on Friday orders will be mailed on Saturday (expect delivery on Tuesday - UK only)
- all orders placed on Saturday will be mailed on Monday
OUR STOCKS ARE GENUINE & MAILED FROM THE UK
For orders outside the UK and EUROPE
If you live outside EUROPE please email our office before making a purchase (use our 'Contact Us' web page for emailing).
Alternatively, you can choose 'country not listed' from the YOUR CART:
- complete an order with the items you require
- from our 'Your Cart' page click the country drop down list
- scroll right to the bottom of list
- click 'country not listed'
- your order will be submitted to us for a shipping quotation
- please ensure your 'CONTACT DETAILS' and 'DELIVERY DETAILS' are completed